Thank you for visiting and shopping at TooWiseTooYoung.com. Following are the terms and conditions that constitute our Shipping Policy (See the Shipping Policy for preordered copies below).
Domestic Shipping Policy Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
PREORDER SHIPPING POLICY (March 3, 2021 - April 15, 2021): Preordered copies will start to ship no earlier than April 1, 2021 and no later than April 15, 2021.
This information is for OVERSTOCK returns. If you have received damaged/incorrect items, please call customer service at 347-796-0875.
WHO CAN RETURN BOOKS?
These addresses are for RETURNABLE accounts wishing to make overstock returns. If an account needs to check if they are returnable or not, they can check with customer service, via email or phone 347-796-0875. Accounts set up as returnable do not need authorization. If you are set up as Non-Returnable, call customer service for assistance.
HOW LONG CAN I RETURN FOR IF I AM A RETURNABLE ACCOUNT?
Returnable accounts can return any book for any length of time as long as the books are In Print and In Good Condition.
WHAT IS THE RETURNS ADDRESS?
For whole copy returns:
Too Wise Too Young, LLC
Attn: Returns Department
2454 Gerard Court.
Bryans Road, MD. 20616
For stripped returns ONLY:
Too Wise Too Young Retail Sales & Marketing
Attn: Stripped Cover Returns
2454 Gerard Court
Bryans Road, MD 20616
WHAT IS STRIPPABLE?
To tell if an item is strippable, look for an inverted triangle with an (S) in it. Paperback Books with a retail price of $6.95 or less have Strippable Covers, regardless of product code (can be MM, TR, or PB.)
WHAT IF I RETURN SOMETHING TO YOU THAT IS NOT YOURS?
If you have any doubts as to whether or not something is still returnable, check with customer service. We may accept returns on books that are Not our Publication (NOP) or Out of Print (OP) for a short period after they are declared NOP/OP. After that, NOP/OP returns are returned to the customer if the amount received in a CARTON of FIVE or more. If it is below this amount, the books are destroyed.
If you have any questions or concerns regarding whether or not something can be returned, please contact customer service at 347-796-0875.